At shopoklife.com, we strive to provide you with the best customer care for hassle free shopping. The information below are fast answers to some of the common questions and concerns. Please feel free to call us on our customer care line at 866-936-9444 or send us an email through our contact us page.
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Easy Returns: |
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Returns are accepted within 30 days if items are returned in new condition in the original packaging. To initiate a return, just log into your account at shopoklife.com and request for a Return Merchandise Authorization (RMA) number which will come with instructions on returning the shipment. Or you can just call our customer service number at 866-936-9444 to initiate a return for you. Refunds are made within 2 to 7 business days of merchandise return.
A 20% restocking charge will apply, if it is not in the original packaging.
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Shipping Policy:
We offer FREE UPS Ground shipping for the Continental US. Most orders ship within 1 business day; we will contact the customer if the order cannot ship in this time frame. Shipping takes 5 to 8 business days in the US.
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